Anyone who has worked in the service industry knows dealing with people can be … rough. Over summers, and when I go home for breaks, I work as a barista at a famed coffee shop in my hometown. Below are just some of the things the more unconventional customers have said to me or my coworkers.
- “I want something that’s brown. Do you have brown drinks?”
- *Stares at menu aggressively during a rush for a solid three minutes*
“Do you have smoothies? Why not?”
- Customer: “Which one of these two is the matcha?”
Coworker: “The green one.”
Customer: “Then which one is the coffee one?”
Coworker: “The brown one.”
- “Aaaaaaaaand no tip for you.”
- “It’s 6 a.m. on the DOT — time to serve me.”
- “Excuse me, but not all of the employees greeted me when I walked in. I’m going to need your CEO’s personal phone number.”
- “Why doesn’t my matcha have espresso in it?”
- Customer: “Can I have some water?”
Me: “Our water pitcher is at the end of the bar with cups.”
Customer: “I have to get it myself?”
- “I NEED my latte to be steamed at 180 degrees. I want it to burn my hand.”
- “Which one is the hot drink and which one is the iced?”
To the baristas, wait staff, hosts, hostesses and everyone else out there just remind yourself at the end of a hard day, the customer is not always right.
Featured Image by Dorian Villalba